Terms, Conditions and Legal Notices


Agreement Between User and United Continental Holdings, Inc.

This Web site is offered to the user conditioned on acceptance by the user ("User" or "you") without modification of the terms, conditions, and notices contained herein. By accessing and using this Web site, User agrees to be bound to all such terms, conditions, and notices (the "Agreement").

United Continental Holdings reserves the right to modify, alter, or update this Agreement at any time, and you unconditionally agree that each visit you make to this Web site following any such change shall be subject to this Agreement as changed. For this reason, we encourage you to review these terms, conditions and notices whenever you access or use this Web site.

Use of Unitedcontinentalholdings.com

User represents and warrants that he or she possesses the legal right and ability to enter into this Agreement and to use this Web site in accordance with all terms, conditions and notices herein. User agrees not to assign, transfer or sublicense User rights pursuant to this Agreement.

This Web site is for User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web site without United Continental Holdings' prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this Web site or the content contained therein or for any other unauthorized purpose without United Continental Holdings' prior written permission. User agrees not to use any device, software or routine to interfere with or attempt to interfere with the proper working of this Web site or any activities conducted on this site. User agrees not to take any action that imposes an unreasonable or disproportionately large load on our infrastructure. United Continental Holdings reserves the right to investigate any illegal and/or unauthorized use of this Web site, including, but not limited to, unauthorized framing of this Web site or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

Copyright and Trademark Notices

All content of this Web site is: Copyright© 2010 United Continental Holdings, Inc. and/or its suppliers. All rights reserved.

Ask Alex™, BusinessFirst®, Continental®, Continental Airlines®, Continental AIRWaves™, Continental Express®, continental.com Specials™, eService Center™, EliteAccess™, Continental's Globe Design®, OnePass®, Presidents Club®, TripNotes™, TripAlert™ and any other names or marks of Continental Airlines referenced on this Web site are service marks or registered service marks of Continental Airlines, Inc. Unless otherwise indicated, all service marks, trademarks, and logos, whether registered or not, as well as trade dress, located at the Web site are the sole and exclusive property of Continental Airlines, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.

Arrivals Suite, BullsEye, BusinessOne, Chicago’s Hometown Airline, EasyAccess, EasyCheck-in, EasyInfo, Easy Rebook, Easy Schedule, EasyUpdate, Economy Plus, E-Fares, E-Ticket, ExPlus, FareShopper, The Friendly Skies, Global Services, Go Around The World, Hemispheres, It’s Time To Fly, Meetings Plus, Mileage Plus, 1K, PassPlus, PerksPlus, Personal Miles, Premier, Premier Executive, P.S., Reward Miles, Silver Wings Plus, Skypath, Star Alliance, Three Perfect Days, United, United Airlines, United Business, United Cargo, United Airlines Cargo, United Center, United Choices, United Cruises, United Economy, United Entertainment Network, United Express, United First, United GoBusiness, United Rhapsody, United Red Carpet Club, United PROS, United Services, United Vacations, United.com, and UnitedCargo.com are registered and unregistered trademarks and service marks of United Air Lines, Inc.

Liability Disclaimer

The information, software, products and services published on this Web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. United Continental Holdings and/or its suppliers may make improvements and/or changes in this Web site at any time. United Continental Holdings and/or its suppliers make no warranties or representations about the suitability of the information, software, products and services contained on this Web site for any purpose. All such information, software, products and services are provided “AS IS” without warranty of any kind. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNITED CONTINENTAL HOLDINGS, ITS AFFILIATES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS AND SERVICES, INCLUDING BUT NOT LIMITED TO, ALL REPRESENTATIONS AND WARRANTIES OF CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS REPRESENTATIONS AND WARRANTIES OF TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES, WORMS, AND OTHER OPERATING PROBLEMS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In no event shall United Continental Holdings, its affiliates and/or its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this Web site or with the delay or inability to use this Web site, or for any information, software, products, and services obtained through this Web site, or otherwise arising out of the use of this Web site, whether based on contract, tort, strict liability or otherwise, even if United Continental Holdings, its affiliates and/or any of its suppliers has been advised of the possibility of damages. Because some States/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Forward-looking Statements

This Web site contains forward-looking statements concerning United Continental Holdings, Inc. These forward-looking statements only speak as of the date indicated or, if no such date is indicated, as of the date such statements are posted to this website. Actual results could differ materially from those described in any forward-looking statements. Please read United Continental Holdings’ SEC filings, including its annual, periodic and current reports, as amended, for additional information about the risks, uncertainties and other factors that could cause actual results to differ materially from those in the forward-looking statements. United Continental Holdings expressly disclaims any obligation to update, amend, supplement or otherwise revise any forward-looking statements contained in this Web site to reflect events or circumstances that may arise after the date indicated, except as otherwise required by applicable law.

Links to Third Parties' Web sites

This Web site may contain links and pointers to Internet sites maintained by third parties. United Continental Holdings does not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for the convenience of users, and do not constitute any endorsement by United Continental Holdings and/or its suppliers. User assumes sole responsibility for use of third party links and pointers.

Software Available on This Web Site

Please note that all software, including without limitation all HTML code and Active X controls contained in this Web site, is owned by United Continental Holdings and/or its suppliers and is protected by intellectual property and other laws, including without limitation copyright laws and international treaty provisions. Any reproduction or redistribution of the software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Use of Information

Any communications you send to this Web site or otherwise to United Continental Holdings by electronic mail are on a non-confidential basis, and United Continental Holdings is under no obligation to refrain from reproducing, publishing or otherwise using them in any way for any purpose. United Continental Holdings may use the content of such electronic mail communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including the developing, manufacturing and/or marketing of goods or services. The information provided on this Web site is provided solely for the reference purposes of users and should not be relied upon in connection with any investment decision. The information provided on this Web site does not constitute an offer to sell or the solicitation of an offer to buy any securities.


As a condition of use of this Web site, the User agrees to indemnify United Continental Holdings and its suppliers from and against any and all liabilities, expenses (including attorney's fees) and damages arising out of claims resulting from User's use of this Web site, including without limitation any claims alleging facts that if true would constitute a breach by User of these terms and conditions.

Service Contact

If you wish to contact us, please use the information listed below. Please include your name, address, e-mail address and telephone number in all correspondence.


United Continental Holdings reserves the right to make any and all changes to this Web site at its sole discretion without notice to the User. United Continental Holdings reserves the right to deny access to this Web site to anyone at anytime. This Agreement shall be deemed to include all other notices, policies, disclaimers, and other terms contained in this Web site; provided, however, that in the event of a conflict between such other terms and the terms of this Agreement, the terms of this Agreement shall control. This Agreement is governed by the laws of the State of Illinois, U.S.A., without reference to conflicts of laws provisions. User consents to the exclusive jurisdiction and venue of courts in Cook County, Illinois, U.S.A. in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

Any rights not expressly granted herein are reserved. This Agreement was last modified on October 1, 2010.

Media Contacts

United Airlines
Phone: (872) 825-8640
After-hours duty pager
Phone: (281) 354-0240